Contact information

CONTACT INFORMATION

We are a small team and we answer every message ourselves.

Business name: STEFF & CO LLC, doing business as Felicity
Address: 15800 NW 42nd Ave, Opa-locka, FL 33054, United States
Email: info@felicitycloset.com
Phone: (844) 547-4551
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Response time: within 24 hours on business days

WHAT TO INCLUDE
To get the fastest answer, send us your order number and, if something arrived wrong or damaged, a photo.

TRACK YOUR ORDER
You can check the status of your order any time at felicitycloset.com/pages/track-my-order.

RETURNS
Please email us before shipping anything back so we can send return instructions and the correct return address. Details are in our Refund Policy.

FELICITY EXCLUSIVE MEMBERSHIP
You are charged $19.99 today and every 30 days until canceled. You'll receive an email notice 5-7 days before each charge and a receipt after each successful transaction.

To cancel, log into your account at felicitycloset.com, use the Cancel Membership page, or email info@felicitycloset.com with the subject "Cancel Membership - [Your Order Email]". No phone call is required to cancel. Full details are in our Subscription and Cancellation Policy.